Privacy Policy

Privacy Policy

Person responsible:

EMNA Web AG, Limmatstrasse 65, CH 8005 Zurich is the operator of the website www.deinadieu.at and the services and content offered on it. We are the controller within the meaning of Article 4 No. 7 of the EU General Data Protection Regulation (GDPR) for the collection, processing and use of your personal data and the compatibility of the data processing with applicable law.

Representative according to Art. 27 DSGVO:

Representatives of controllers or processors not established in the EU pursuant to Art. 27 GDPR: NOTOS Xperts GmbH, represented by the Managing Director RA Jens Engelhardt; NOTOS Xperts GmbH, Heidelberger Str. 6, D-64283 Darmstadt, Germany, Phone: +49 (0) 6151-15369-0.
Contact: emna@notos-xperts.de

Your confidence is important to us, which is why we take the issue of data protection seriously and pay close attention to security. We comply with the applicable data protection regulations as a matter of course.

1. Scope and purpose of the collection, processing and use of personal data

1.1. when visiting www.deinadieu.at

Upon your visit to our website, our servers temporarily store each access in a log file. The following data is collected without your intervention and stored by us until automated deletion, after a maximum of 12 months:

• the IP address of the requesting computer,
• the date and time of access,
• the name and URL of the retrieved file,
• the web page from which the access was made,
• the operating system of your computer and the browser you are using, and
• the country from which you have accessed.

The collection and processing of this data is generally carried out anonymously without reference to persons for the purpose of enabling the use of the website (connection establishment), ensuring system security and stability on a permanent basis and optimizing the Internet offering, as well as for internal statistical purposes. The aforementioned information is not linked to or stored with personal data unless there is a legal basis for doing so within the meaning of Art. 6 lit. 1 – lit f. GDPR.

Only in the event of an attack on the website’s network infrastructure or suspicion of other unauthorized or abusive website use will the IP address be evaluated for the purpose of clarification and defense and, if necessary, used in criminal proceedings to identify and take civil and criminal action against the users concerned.

In the purposes described above, there is a legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f EU GDPR.

The data will be deleted as soon as it is no longer required to achieve the purpose for which they were collected. In the case of data collection for providing the website, this is the case when the respective session has ended.

Finally, when you visit our website, we use cookies as well as applications and tools that are based on the use of cookies. In this context, the data described here can also be processed. Find more details on this in the other sections of this data protection declaration below, in particular in the section “Cookies”.

1.2. when registering for an account or authenticating for certain functionalities.

The website can be visited without registration. Also, certain bookings on the website can be made without registration. Certain functionalities are only available to registered users.

The following data is collected during registration:

• Form of address,
• First and last name,
• E-mail, and
• password.

The customer account data can be viewed and changed at any time.

We use the personal data to establish your identity and to verify the requirements for registration. The email address and password serve as login information and thus to ensure that the correct person under your information is using the website. We also require your email for verification and confirmation of account opening and for future communications with you necessary to provide the service. In addition, this data is stored in the customer account for future services. For this purpose, we allow you to store additional information in the account. What these are can be seen from the respective input masks on the website.

We also use the data to provide an overview of the ordered and created documents and purchased services and an easy way to manage your personal data, for the administration of our website and the contractual relationships, i.e. for the establishment, content design, execution and modification of the contracts concluded with you via your customer account.

In addition, we may use the information in your customer account or information about services you have requested that are linked to the customer account to deliver personalized communications to you if the requirements set forth in Section 3 below are met. Lastly, we may use the information in your customer account for statistical analysis.

Our partner organizations also have access to the information in your customer account via a so-called partner login. They may process the information for statistical purposes. By giving your consent during the registration process, you agree to the data processing mentioned above and in our Terms of Use (esp. section 8 thereof). Partner organizations may not process this information for any other purpose without separate consent or other legal basis.

The legal basis for the processing of your data for the aforementioned purposes is your consent pursuant to Art. 6 para. 1 lit. a of the EU GDPR. You can revoke your consent at any time by removing the information from the customer account again or deleting your customer account or, by notifying us, have it deleted.

In the event of a deletion request, we will delete your data without delay, provided that no legal retention periods or a legitimate interest on our part stand in the way of complete deletion. Please note that if you delete your customer account, certain functionalities will no longer be available. For example, without a customer account, you can no longer have certain created documents hosted by us. We reserve the right to anonymize data about you in the event of a deletion request so that we, as well as our partner organizations, can use it in aggregate form for statistical purposes. Lastly, note that the deletion of your customer account does not affect personal data that we have passed on to third parties with your consent, e.g. to partner organizations that you have favored in your will. The third parties concerned are independent data controllers within the meaning of the GDPR; we merely notify them regarding the fact that we are deleting your data. If you also wish to have your data deleted from these third parties, you must inform these third parties directly.

1.3. when ordering as a guest

Numerous document templates or automated documents can be ordered and created as a guest, i.e. without a customer account. You will be informed in each case whether a customer account is required for the service in question.

For automated documents, e.g. creation of a will, advance directive, etc., you must enter the information required in the process flow (see the information below on individual automated documents). In addition, we always require an e-mail address from you to which the document will be sent. For certain documents, a direct download may also be available without providing the email address.

If you order the documents as a guest, we will delete the information you entered a certain time after downloading or sending, unless legal retention periods require longer storage. We reserve the right to anonymize certain information and process it in aggregate form for statistical purposes.

The legal basis of this data processing is the fulfillment of the contract with you according to Art. 6 para.1 lit. b EU GDPR.

1.4. when registering as a partner

In order for you to be able to offer and advertise your services as a partner on our website, you must register in any case.

When registering, it is mandatory that you provide the following information:

• First and last name, company name
• E-mail, and
• password.

The data in the partner account can be viewed and changed by you as a partner at any time. Finally, the partner may request the complete deletion of the account. However, the partner can then also no longer offer or advertise its services. If you wish to delete the account, please send us a request (see “Contact” below).

The legal basis for processing your data for the preceding purpose is the fulfillment of our contract with you for the use of our offer pursuant to Art. 6 para. 1 lit. b EU GDPR.

1.5. when registering as a partner organisation

In order for you to become a partner organisation of DeinAdieu as a non-profit organisation, you must provide the following information:

• Your organisation name
• Indication whether your organisation is an association or a foundation, and where it is domiciled
• Whether your organisation is tax-exempt
• Contact name
• E-Mail
• Address (optional)
• Telephone (optional)
• Annual financial statement (upload)

After an initial review of this information, you will be invited to a non-binding online presentation where we will explain our entire offer in detail.

The legal basis for processing your data for the preceding purpose is the fulfillment of our contract with you for the use of our offer pursuant to Art. 6 para. 1 lit. b EU GDPR.

1.6. when using further functionalities and services

When you use services and functionalities offered by us on the website, personal data is actively collected and processed. The use of these services and functionalities is voluntary. You decide which services and functionalities you want to use and which personal data you pass on to us.

In the case of services, we will specify which information we require to provide the services (and which, if any, is additionally voluntary). In each case, you decide voluntarily whether you want to provide us with the data. If you do not wish to provide us with necessary information, you will not be able to use certain services and functionalities.

Certain functionalities on the website allow you to generate documents automatically (e.g. powers of attorney, dispositions). When creating the documents, you are supported by input masks or automated assistants. These provide you with information that should be included in the documents. Here, too, a distinction is made between mandatory and voluntary information. Once the document is generated, you can check the content and information and edit it if necessary. By using these functionalities, you agree that we may process any information you enter for the purpose of creating and processing the requested document.

Particular mention should be made of the following documents:

Drawing up a will

To create a free will online, the following information is required from you:

• Family situation,
• Creation of a family tree (for the calculation of the compulsory portion),
• Registration of non-legal heirs,
• Consideration of non-profit organizations,
• Inheritance sharing & personalisation, and
• testator.

With the information provided, the document can then be created.

If you access document creation via a partner organization’s subpage when creating a will, the partner organization will receive various information from us after the document is created. It will get, among other things, your contact details as well as the creation location (IP-based) and the information whether you have considered the partner organization. The partner organisation will also be informed if you have considered another partner organisation. However, the partner organisation does not receive any information on the further content of the will. Regarding data transfer to partner organizations, you will find further information under “Transfer of data to third parties”.

The location of creation is processed by the partner organisation for campaign control, always provided that the partner organisation may contact you with such campaigns. The Partner Organisation may not use the information for any other purpose without your consent or other legal basis.

2. Collection of personal data requiring special protection

In certain functionalities, especially in the creation of various documents (see the information in the previous section), you will be asked to provide personal data that requires special protection (e.g. religious beliefs, diseases, etc.). The use of the functionalities happens on a voluntary basis, which is why you voluntarily provide us with the corresponding personal data.

We will process this particularly sensitive personal data exclusively for the provision of the requested functionality and service.

3. advertising purposes

Newsletter / Email Advertising

In order to receive the newsletter or to contact us by means of a form, the truthful entry of the following personal data is required:

• Form of address,
• First and last name, and
• E-Mail.

By subscribing to the newsletter, you expressly agree that we may use your address and personal data for marketing campaigns such as the delivery of our newsletter. You can unsubscribe from all marketing campaigns at any time. You will find the contact details below in “Contacts”. In addition, you will find an unsubscribe link in all newsletter emails.

We are further entitled to commission third parties with the technical processing of marketing campaigns and accordingly have the right to make your personal data available to third parties for this purpose. For sending our newsletter, we use the email marketing service ZOHO Campaigns by Zoho Corporation Pvt. Ltd, Estancia IT Park, Plot No. 140 & 151, GST Road, Vallancherry Village, Chengalpattu Taluk, Kanchipuram District 603 202, INDIA. For our website, the service is operated by Zoho Corporation GmbH, Trinkausstr. 7, 40213 Düsseldorf, Germany. Even if the data is basically hosted in Germany or in another EU member state, it cannot be ruled out that data transfers to India may occur within the ZOHO group of enterprises.

Our newsletter may contain a so-called web beacon (tracking pixel) or similar technical means. A web beacon is a 1×1 pixel invisible graphic associated with the user ID of each newsletter subscriber.

For each newsletter sent, we thus receive information on the address file used, the subject and the number of newsletters sent. In addition, it is possible to see which addresses have not yet received the newsletter, to which address it was sent and for which addresses the dispatch failed. In addition, there is the opening rate incl. the information about which addresses have opened the newsletter. Finally, the information about which addresses have unsubscribed. We use this data for statistical purposes and to optimise the newsletter in terms of content and structure. This allows us to better tailor the information and offers in our newsletter to the individual interests of the recipients. The tracking pixel is deleted when you delete the newsletter.

To prevent the use of the web beacon in our newsletter, set your mail program so that no HTML is displayed in messages, if this is not already the case by default. On the following pages you will find explanations on how to make this setting in the most popular e-mail programs.

Microsoft Outlook
Mail for Mac (“Load remote content inMessages”)

Microsoft Outlook 1 lit. a EU GDPR.

In some cases, you may receive marketing information about services from us because you have requested similar services, i.e., a business relationship already exists. In this case, we will inform you at the time we collect your email address and at each use that you may object to the use of your email address at any time.If you no longer wish to receive marketing communications from us, you may notify us by emailing us at support@deinadieu.at or by following the unsubscribe instructions contained in such communications.

For the preceding data processing, we rely on our legitimate interests (marketing to existing customers) pursuant to Art. 6 para. 1 lit. f EU GDPR as the legal basis.

4. Comment function

As a user, you can post comments on our blog.

Once you have shared one of your comments, you agree to its publication. In particular, you agree that we may display your comment on our website. We will not process your self-generated content for other purposes without your express consent.

The legal basis for data processing is your consent within the meaning of Art. 6 para. 1 lit a EU GDPR. You can revoke this consent at any time. When you post a comment, we your IP address, which we delete after one week. The storage is necessary in order to be able to defend ourselves against liability claims in cases of possible publication of illegal content. We need your e-mail to contact you in case a third party objects to your comment as illegal. The legal basis is Art. 6 para. 1 lit. c and f EU GDPR.

You are responsible for ensuring that your comments and self-generated content do not violate any applicable legal provisions, in particular that they are not offensive or infringe the rights of third parties (copyright, trademark and other rights).

We are entitled to delete your comments at any time without prior notice to you or not to publish them at all, if we determine that your comment or self-generated content violates laws or rights of third parties, or if we are informed of this circumstance by third parties. The legal basis for this processing is our legitimate interest within the meaning of Art. 6 para. 1 lit. f EU GDPR to the provision of the comment and rating function as well as the prevention of misuse when using it.

This website uses the DISQUS commenting feature provided by Disqus Inc, 301 Howard Street, Suite 300, San Francisco, CA 94105, USA (hereinafter referred to as “Disqus”). Disqus is an interactive commenting system that allows registered users to comment on any website that uses Disqus with just one login. Disqus allows you to sign in using existing accounts on Facebook (via Facebook Connect), Twitter and Google+. If you log in via your Facebook, Twitter, Google+ account, data may also be collected, stored and used by these providers. You can find details about this in the privacy policy of the respective provider. The use of the commenting function is also possible as a “guest” without registration. However, some functions are then not available.

Disqus transmits your email address and IP address to us in addition to the comment text. We need the comment text in order to be able to publish it. Any other information we require is solely for the purpose of contacting you in connection with your use of DISQUS, for example if we have any queries about your user comment or to prevent liability and misuse. In order to avoid liability for comment content, it may also be necessary for us to delete comments, exclude them from publication or – as a mitigating measure and with appropriate labeling – edit them.

With regard to the collection, processing and use of the relevant data by DISQUS, as well as your rights in this regard, the Terms of Use and Privacy Policy of DISQUS apply, available at http://docs.disqus.com/help/30/ and http://docs.disqus.com/help/29/.

5. storage of data in central database (CRM)

The personal data mentioned in the previous sections are stored and processed by us in a centralized manner. The data is stored partly on the servers of the provider of our CRM software, Zoho Corporation Pvt. Ltd, Estancia IT Park, Plot No. 140 & 151, GST Road, Vallancherry Village, Chengalpattu Taluk, Kanchipuram District 603 202, INDIA. The data is stored on servers in the Netherlands and Ireland respectively. Our direct contractual partner is Zoho Corporation GmbH, Trinkausstr. 7, 40213 Düsseldorf, Germany. Even if the data is basically hosted in the Netherlands or Ireland, it cannot be ruled out that data transfers to India may occur.

This is for the efficient management of customer data and allows us to respond adequately to your concerns, and enables us to efficiently provide the services you request and process the related contracts.

The legal basis for this data processing is our legitimate interest within the meaning of Art. 6 para. 1 lit. f EU GDPR on the efficient management of user data.

We evaluate this data in order to further develop our offers in a needs-oriented manner and to display and suggest the most relevant information and offers to you. We also use methods that predict possible interests and future orders based on your use of the website. These evaluations may result in user profiles of you.

The legal basis for this data processing is our legitimate interest within the meaning of Art. 6 para. 1 lit. f EU GDPR in the implementation of marketing measures.

You can object to the evaluation of your personal data for advertising purposes and the creation of user profiles at any time (see below under “Contact”).

6. disclosure of data to third parties

We will only pass on your personal data if you have expressly consented to this, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship.

Certain functionalities may involve the forwarding of personal data, in some cases also of particularly sensitive personal data. In these cases, you will be informed of this transfer to third parties. We will not disclose the personal data to third parties without your express consent. However, it may not be possible to perform certain functionalities and services without the disclosure of personal data to third parties.

If you favor or mention a certain partner organisation in a document you have created (e.g. in your will) or if you access the document creation page of a partner organisation – on our website or in the app – we will inform the partner organisation in question about this on the basis of your consent (see the explanations in the section “When using further functionalities and services” above). This, of course, without information on the further content of the documents. If you have given your consent, the partner organization may thank you or send you further information. Without your consent or other legal basis, partner organizations are not permitted to process your data, which the partner organization receives from us, for other purposes.

In addition, we share your data with third parties to the extent that this is necessary in the context of the use of the website, as well as for the provision of the services and functionalities requested by you. The use by the third parties of the data disclosed for this purpose is strictly limited to the aforementioned purposes.

Various third-party service providers are explicitly mentioned in this privacy statement (e.g. in the sections “Newsletter”, “Tracking Tools”). Another service provider to whom personal data is disclosed or who has or may have access to personal data of you is our web host Infomaniak Network SA, Avenue de la Praille, 26 – 1227 Carouge – Suisse. The website is hosted on servers in Switzerland.

For payment-based functionalities where we offer online payment, such as making a funeral donation directly to a specific organization, we will share your payment information, particularly your card information, with the service providers involved in making the payment. Note that your card issuer may have additional provisions regarding data processing by Himself.

Depending on the constellation, we base these data transfers on the fulfillment of the contract pursuant to Art. 6 para. 1 lit. b GDPR (disclosure to third parties who assist in the provision of services or disclosure of data to partner organizations or attorneys for initial consultation), on your consent pursuant to Art. 6 para. 1 lit. a GDPR or on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR as the legal basis.

7. transfer of personal data abroad

We may transfer your data to third party companies abroad if this is necessary in connection with the processing of your inquiries, the provision of services and marketing campaigns. These third-party companies are required to maintain the privacy of users to the same extent as the provider itself. If the level of data protection in a country is deemed inadequate within the meaning of the EU General Data Protection Regulation, we will use a contract to ensure that your personal data is protected at all times in accordance with the EU General Data Protection Regulation.

Various third-party service providers and their registered office addresses are already mentioned in the previous section (“Transfer of data to third parties”). Some of these third-party service providers mentioned in this Privacy Policy are based in the USA (see “Tracking Tools”), India and Switzerland. For Switzerland, there is an adequacy decision of the EU Commission pursuant to Art. 45 para. 3 EU GDPR, which states that personal data in this country enjoys an adequate level of protection comparable to European data protection law, so that these data transfers are equivalent to those within the EU.

We also use web-based access to the platform https://www.maxmind.com/ operated by MaxMind Inc., 14 Spring Street, 3rd Floor Waltham, MA 02451, USA. We use this service to localise “leads” that take NGOs into account on our website. We use MaxMind to determine the approximate location of the user concerned based on the IP address transmitted. This localization is not suitable for directly identifying the user – although we are able to identify a registered user – and only shows us the city or canton of the location. We only pass on the zip code and city to the NGOs. We have no influence on MaxMind’s data processing in connection with this service. MaxMind is responsible for this under data protection law. Further information on the processing of personal data by MaxMind can be found in their privacy policy: https://www.maxmind.com/en/privacy-policy. As MaxMind is based in the USA, the IP address that we pass on to MaxMind is stored and processed in the USA. Information on the transfer of data to the USA can be found in Section. 8 following. A Data Processing Addendum was concluded with MaxMind, which implements the EU standard contractual clauses, incl. the additions required by the FDPIC for Switzerland. The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. f GDPR. Our necessary legitimate interest lies in the great benefit that the functions described above have for our offer. In particular, the determination of locations enables us to respond and optimise our offer in line with our customers’ interests. You have a right to object in accordance with Art. 21 GDPR (see Section 9).

With regard to data transfers to the USA and India, we are aware of the transfer of your data to a third country and have implemented appropriate safeguards in accordance with Art. 46 GDPR to ensure lawful and secure processing of your personal data.

For the sake of completeness, we note that the U.S. authorities can carry out surveillance measures under U.S. legislation, under which the general storage of all data forwarded from the European Union and Switzerland to the U.S. is possible. This is done without distinction, limitation, or exception based on the objective pursued and without objective criteria that would make it possible to limit U.S. authorities’ access to and subsequent use of personal data to specific, strictly limited purposes that would justify access to such data.

Users residing in a member state of the EU, the EEA and Switzerland should note that the USA does not have a sufficient level of data protection from the perspective of the European Union – among other things due to the issues mentioned in the previous paragraph. To the extent that we have explained in this Privacy Policy that recipients of data (such as Google) are based in the U.S., we will ensure that your data is protected at an appropriate level with our partners through contractual arrangements with these companies, in particular through the conclusion of the revised standard contractual clauses and the possible implementation of further measures.

8. Third party data collection

You will be informed that we receive information from the credit agency CRIF AG in Zurich about whether users are deceased. We use this information for the purpose of updating addresses. No other information is collected. You can find more information about CRIF AG at www.mycrifdata.ch/#/dsg». If you have any questions about data processing by CRIF, please contact CRIF AG. Our legal basis for this data processing is our legitimate interest pursuant to Art. 6 para. 1. lit. f GDPR on the updating of our database. You have the right to object to this processing in accordance with Art. 21 GDPR. To exercise your right to object, send an e-mail to our contact details above.

9. Your rights

Provided that the legal requirements are met, you have the following rights as a person affected by data processing:

Right to Information: You have the right to request at any time, free of charge, to inspect your personal data stored by us when we process it. This allows you to check what personal data we process about you and that we use it in accordance with applicable data protection regulations.

Right to rectification: You have the right to have inaccurate or incomplete personal data rectified and to be informed of the rectification. In this case, we will inform the recipients of the data concerned of the adjustments made, unless this is impossible or involves disproportionate effort.

Right to Deletion: You have the right to have your personal data deleted under certain circumstances. In individual cases, especially in the case of statutory retention obligations, the right to deletion may be excluded. In this case, the deletion may be replaced by a blocking of the data if the conditions are met.

Right to restrict processing: You have the right to request that the processing of your personal data be restricted.

Right to data transfer: You have the right to obtain personal data that you have provided to us in a readable format and free of charge.

Right to object: You can object to data processing at any time, in particular for data processing in connection with direct advertising (e.g. advertising e-mails).

Right of withdrawal: you have the basic right to withdraw your consent at any time. However, processing activities based on your consent in the past will not become unlawful as a result of your revocation.

To exercise these rights, please send us an e-mail to the following address: support@deinadieu.at.

Right of complaint: You have the right to lodge a complaint with a competent supervisory authority, e.g. against the way your personal data is processed.

10. Data retention

We store personal data only for as long as is necessary to carry out the processing explained in this privacy policy within the scope of our legitimate interest. In the case of contractual data, storage is required by statutory retention obligations. Requirements that obligate us to retain data result from accounting regulations and tax law provisions. According to these regulations, business communications, concluded contracts and accounting records must be retained for up to 10 years. If we no longer need this data to perform the services for you, the data will be blocked. This means that the data may then only be used if this is necessary to fulfill retention obligations or to defend and enforce our legal interests. The data is deleted as soon as there is no longer any obligation to retain it and no longer any legitimate interest in retaining it.

11. Data security

We use appropriate technical and organizational security measures to protect your personal data stored with us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

We also take internal data protection very seriously. Our employees and the service companies commissioned by us have been obligated by us to maintain confidentiality and to comply with the provisions of data protection law.

12. Cookies

We inform you that this website uses cookies. The acceptance of these cookies by the visitor/user is not a prerequisite for the use of the website. However, not all functions may be possible by blocking cookies.

A cookie is a small text file that is sent by the respective servers when visiting the website and is temporarily stored on the hard drive of the respective user. If the corresponding server is called up again, the user’s browser sends the previously received cookie back to the server. The server can then evaluate the information obtained by this procedure in several ways. There are basically two different types of cookies. Firstly, session cookies that are only stored for a particular visitor session. This means that the cookies are automatically deleted immediately when the respective service is closed by the visitor/user. Secondly, temporary/permanent cookies that are stored for a longer period of time or indefinitely on the user’s data carrier.

We only use technically necessary session cookies for this website. When a user visits the website, cookies are sent to the user’s browser and stored on the user’s hard drive. These cookies serve to make our offer more user-friendly, effective and secure. The cookies do not contain any personal data or any personal information about the user, so that it is not possible for us to identify the person with the information obtained from the cookies. Session cookies are automatically deleted from the customer’s hard drive at the end of the browser session.

You can prevent the placement of cookies permanently or temporarily by setting your browser accordingly. If you set the browser accordingly, you may no longer be able to fully use all services and/or functions of our offer. Every browser can be set to reject cookies in general. For information on browser settings, see the web and support pages of your respective browser provider.

Information on how to disable cookies can be found at the following links:

• Microsoft Edge: “https://privacy.microsoft.com/de-DE/windows-10-microsoft-edge-and-privacy”
• Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
• Safari™: http://apple-safari.giga.de/tipps/cookies-in-safari-aktivieren-blockieren-loeschen-so-geht-s/
• Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
• Firefox™: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
• Opera™: http://help.opera.com/Windows/10.20/de/cookies.html

13. Tracking-Tools

We use various analytics tools on our website.

13.1 Pirsch.io

We use the open-source web analytics service Pirsch.io from Emvi Software GmbH, Nickelstraße 1b, 33378 Rheda-Wiedenbrück, Germany, on our website to analyze and regularly improve the use of our website.

The statistics obtained enable us to improve our offer and make it more interesting for you as a user.

Pirsch’s technology is cookie-free and privacy-friendly web analytics to accurately measure our traffic. Pirsch was developed and hosted in Germany and thus work according to the strict European data protection laws of the GDPR. The analysis data that we collect will not be shared with third parties at any time. Only anonymized data (e.g. date and time of page view, duration of visit or the page from which you accessed our website) is stored and used with Pirsch technology. They do not allow identification of visitors to this website.

The legal basis for the use of Pirsch is Art. 6 para. 1 lit. f. EU GDPR. You have the option to object to the analysis. For information about Pirsch’s privacy policy, please visit:https://pirsch.io/privacy.

13.2 Sentry

We use the Sentry service (Sentry, 1501 Mariposa St #408, San Francisco, CA 94107, USA) to improve the technical stability of our service by monitoring system stability and identifying code errors. Sentry serves these purposes alone and does not evaluate data for advertising purposes. User data, such as details of the device or time of error, are collected anonymously and are not used in a personalized manner and are subsequently deleted.

The legal basis for the use of Sentry is Art. 6 para. 1 lit. f. EU GDPR. You have the option to object to the analysis. For information about Sentry’s privacy practices, please visit:https://getsentry.com/privacy/.

14. Links to our social media profiles

On our website, we have included links to our social media profiles on the following social networks:

• Meta Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, https://de-de.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0
• LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA, https://de.linkedin.com/legal/privacy-policy
• Instagram by Meta, Meta Platforms Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour Dublin 2 Ireland, https://privacycenter.instagram.com/policy
• Twitter Inc.,1355 Market Street, Suite 900, San Francisco, CA 94103, USA, https://twitter.com/de/privacy, und
• Youtube, a website operated by Google Inc. , https://policies.google.com/privacy

When you press on the relevant social network icons, you will be automatically redirected to our profile on the relevant network. In order to use the functions of the relevant network there, you must partially log in to your user account with the relevant network.

When you access a link to one of our social media profiles, a direct connection is established between your browser and the server of the social network in question. This provides the network with the information that you have visited our website with your IP address and called up the link. If you call up a link to a network while logged into your account with the network in question, the content of our site may be linked to your profile with the network, which means that the network can assign your visit to our website directly to your user account. If you want to prevent this, you should log out before clicking on corresponding links. In any case, an assignment takes place when you log in to the relevant network after activating the link.

The legal basis for any data processing attributed to us is our legitimate interest within the meaning of Art. 6 para. 1 lit. f EU-GDPR in the use and promotion of our social media profiles.

14.1. LinkedIn

We use the possibility of company appearances of the professional network “LinkedIn” of the LinkedIn Corporation (2029 Stierlin Court, Mountain View, CA 94043, USA) or LinkedIn Corporation (1000 W. Maude Avenue, Sunnyvale, CA 94085, USA). LinkedIn Ireland Unlimited Company (Wilton Place, Dublin 2, Ireland) is responsible for data processing for persons living in the designated countries of the GDPR.

The purpose of our corporate website is to inform users about our services, provide information and offer users the opportunity to communicate. The company website is also used for job applications, information/PR and active sourcing.

14.1.1. Data processing by LinkedIn

By using LinkedIn, your personal data will be collected, stored, used and disclosed by the LinkedIn Corporation. It cannot be ruled out that user data may be processed on systems outside the European Union. We would like to point out that we have no influence or control over the type and scope of data processed by LinkedIn, the type of processing and use or disclosure of this data to third parties.  Likewise, we have no knowledge of the content of your data transmitted to LinkedIn and cannot provide any information about what data about you is stored by LinkedIn through the use of the service. In principle, LinkedIn collects and processes voluntarily entered data such as

• Profile data
• Login data
• Contact details
• Calendar data
• IP address

In addition, LinkedIn uses cookies and similar technologies to identify you outside of its own services and across different devices. LinkedIn collects and analyzes data from the content, news and messages you publish and upload, as well as data from partners and affiliated companies.

For further information regarding the handling of your data and data protection by LinkedIn, please refer to the associated privacy policy: https://de.linkedin.com/legal/privacy-policy?

14.1.2. Data processing by EMNA Web AG

We also process your data when you use our LinkedIn profile (https://ch.linkedin.com/company/deinadieu). Although we do not collect any data via your LinkedIn account, we can process the content and data published by you as part of an interaction with us via our LinkedIn company profile. The data you freely publish and disseminate on LinkedIn will be included in our offer and made accessible to profile visitors.

EMNA Web AG is aware of the possibility of your personal data being transferred to the USA. The provider LinkedIn Corporation is certified under the EU-U.S. Data Privacy Framework.

We base the processing of your personal data on a legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. We only store your data for as long as it is required to achieve the purposes for which it was collected and no statutory retention periods prevent its erasure. You can object to the processing of your personal data that we collect when you use our company website at any time and assert your rights as a data subject as set out in this privacy policy. To do so, please send us an informal email to the email address stated in this privacy policy.

Further information on objection and removal options can be found here: https://de.linkedin.com/legal/privacy-policy.

Legal basis	Storage purpose	Storage duration	Objection / removal option
We operate this LinkedIn profile in order to present ourselves to, interact  and communicate with LinkedIn users and other interested persons and our customers who visit our LinkedIn profile. The processing of users’ personal data is based on our legitimate interests in an optimized company presentation (Art. 6 para. 1 lit. f GDPR) In other cases: Art. 6 para. 1 lit. a GDPR (Consent)	EMNA Web AG operates this LinkedIn profile in order to present itself to LinkedIn users and other interested persons who visit this LinkedIn profile , to present information regarding recruitment under entry opportunities at of EMNA Weg AG and to communicate with users. This is also our legitimate interest in an optimized company presentation.	EMNA Web AG generally only stores your personal data for as long as it is required to achieve the purpose for which it was collected and no statutory retention periods to which EMNA Web AG is subject prevent the erasure of the data. Erasure may also be necessary if you withdraw your consent or object to the processing of your personal data. .	To lodge an objection, you can send an informal e-mail to EMNA Web AG at the e-mail address stated in this privacy policy.

14.2. YouTube channel

We, EMNA Web AG, use a YouTube channel (https://www.youtube.com/channel/UCap13_PIFpXHvy4lNKl6P2w)  of the “YouTube” platform of the provider Google Ireland Limited (Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland). We use this YouTube channel to explain our content to users in an accessible way and to provide information for our users.

14.2.1. Data processing by YouTube (Google Ireland Limited)

It cannot be ruled out that your personal data will be processed by Google Ireland Inc. when you use YouTube. The personal data affected by this processing is regularly data that you have voluntarily provided to YouTube, e.g:

• User name
• E-mail address
• Phone number
• Photos
• Videos
• Documents
• Comments
• Log data

It is also possible for Google to analyze and evaluate this data using analysis tools (e.g. Google Analytics) in order to send you personalized advertising, for example. We would like to point out that we have no influence or control over the type and scope of data processed by Google Ireland Inc., the type of processing and use or disclosure of this data to third parties.  We also have no knowledge of the content of your data transmitted to Google Ireland Inc. and cannot provide any information about what data about you is stored by Google Ireland Inc. through the use of the service. The use and utilization of the services provided by Google Ireland Inc. and related functions is the sole responsibility of the user.

In addition, Google Ireland Limited may in principle transfer and process your personal data to (non-EU) third countries, regardless of your place of residence.

Further information regarding the handling of your personal data and data protection by Google can be found here: https://policies.google.com/privacy

14.2.2. Data processing by EMNA Web AG

Your personal data may be processed when you visit our YouTube channel. This is the case when you communicate with us via our YouTube channel (e.g. comment function) or interact (e.g. “like” or “subscribe”). We are also able to view the personal data publicly contained in your YouTube profile. In this respect, we only process personal data that you voluntarily provide or disclose to us.

We cannot rule out the possibility that your personal data will be transferred to non-EU third countries, such as the USA, if we process it as described using the “YouTube” service. The provider Google is certified under the EU-U.S. Data Privacy Framework.

We base the processing of your personal data in the context of the use of “YouTube” on the pursuit of a legitimate interest (provision of information, self-promotion, customer service) in accordance with Art. 6 para. 1 lit. f GDPR. We only store your personal data for as long as is necessary to achieve the purpose for which it was collected. You have the right to object to the described processing of your personal data at any time in accordance with Art. 21 GDPR.

Legal basis	Storage purpose	Storage duration	Objection / removal option
We operate this YouTube channel to present ourselves to our visitors, customers and interested parties and to provide them with information in an easily accessible manner. This processing is carried out on the basis of a legitimate interest (provision of information, self-promotion, customer service) Art. 6 para. 1 lit. f GDPR	EMNA Web AG operates this YouTube channel in order to present itself to YouTube users and other interested persons who visit this YouTube channel and to communicate with users. This is also our legitimate interest in an optimized company presentation.	EMNA Web AG generally only stores your personal data for as long as it is required to achieve the purpose for which it was collected and no statutory retention periods to which EMNA Web AG is subject prevent the erasure of the data. Erasure may also be necessary if you object to the processing of your personal data.	To lodge an objection, you can send an informal e-mail to EMNA Web AG at the e-mail address stated in this privacy policy.

14.3. Facebook

We, EMNA Web AG, operate our own Facebook fan page (https://www.facebook.com/deinadieu/)  using the “Facebook” platform of the provider Meta Platforms Inc (Deborah Crawford 1601 Willow Road Menlo Park, California 94025, USA). We use this Facebook fan page to present ourselves to our customers and potential interested parties and to inform them about news and announcements.

14.3.1. Processing by Facebook

We would like to point out that we have no influence or control over the type and scope of data processed by Meta Platforms Inc., the type of processing and use or disclosure of this data to third parties.  Likewise, we have no knowledge of the content of your data transmitted to Meta Platforms Inc. and cannot provide any information about what data about you is stored by Meta Platforms Inc. through the use of the service. The use and utilization of the services and related functions provided by Meta Platforms Inc. is the sole responsibility of the User. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating).

When you visit our Facebook fan page, Facebook collects, among other things, your IP address and other information that is stored on your PC in the form of cookies. This information is used by Facebook to provide us as the operator with statistical information about the use of the Facebook page. You can find more information on this here: https://de-de.facebook.com/help/pages/insights

The personal data collected about you in this way is processed by Meta Platforms Inc. and may be transferred to countries outside the European Union. Facebook describes in general terms what information Facebook receives and how it is used in its data usage guidelines. There you will also find information on how to contact Facebook and on the settings options for advertisements. The data usage guidelines are available at the following link: https://de-de.facebook.com/privacy/policy/

In what way Facebook uses the data from visits to Facebook pages for its own purposes, to what extent activities on the Facebook page are assigned to individual users, how long Meta Platforms Inc. stores this data and whether data from a visit to the Facebook page is passed on to third parties is not conclusively clearly stated by Meta Platforms Inc. and is not known to us.

When you access a Facebook page, the IP address assigned to your end device is transmitted to Facebook. According to Facebook, this IP address is anonymized. Facebook also stores information about the end devices of its users (e.g. as part of the “login notification” function). This may allow Meta Platforms Inc. to assign IP addresses to individual users.

If you are currently logged in to Facebook as a user, a cookie with your Facebook ID is stored on your device. This enables Meta Platforms Inc. to understand that you have visited this page and how you have used it. This also applies to all other Facebook pages. Facebook buttons integrated into websites enable Meta Platforms Inc. to record your visits to these websites and assign them to your Facebook profile. This data can be used to tailor content or advertising to you.

If you want to avoid this, you should log in to Facebook or deactivate the “stay logged in” function, delete the cookies on your device and close and restart your browser. This will delete Facebook information that can be used to identify you directly. This allows you to use our Facebook page without revealing your Facebook ID. When you access interactive functions on the site, a Facebook login screen will appear. After logging in, you will once again be recognizable to Facebook as a user.

14.3.2. Processing by EMNA Web AG

When you use our Facebook fan page, we also process your personal data if you have previously provided it to us voluntarily, e.g. as part of an interaction with you (comment function, messages) or by sharing posts. In addition, we can view personal data that you make publicly available on your Facebook profile.

We base the processing of your personal data in the context of the use of “Facebook” on the pursuit of a legitimate interest (provision of information, self-promotion, customer care) in accordance with Art. 6 para. 1 lit. f GDPR. We only store your personal data for as long as is necessary to achieve the purpose for which it was collected. You have the right to object to the described processing of your personal data at any time in accordance with Art. 21 GDPR.

Legal basis	Storage purpose	Storage duration	Objection / removal option
We operate this Facebook fan page to present ourselves to our visitors, customers and interested parties and to inform them about news and promotions. This processing is carried out on the basis of a legitimate interest (self-promotion, company presentation, product presentation) Art. 6 para. 1 lit. f GDPR	EMNA Web AG operates this Facebook fan page in order to present itself to Facebook users and other interested persons who visit this Facebook fan page and to communicate with users. This is also our legitimate interest in an optimized company presentation.	EMNA Web AG generally only stores your personal data for as long as it is required to achieve the purpose for which it was collected and no statutory retention periods to which EMNA Web AG is subject prevent the erasure of the data. Erasure may also be necessary if you object to the processing of your personal data.	To lodge an objection, you can send an informal e-mail to EMNA Web AG at the e-mail address stated in this privacy policy.

14.4. Instagram

We, EMNA Web AG, operate an Instagram page (https://www.instagram.com/p/CQqeROLK-3t/) on the “Instagram” platform of the provider Meta Platforms Inc (Deborah Crawford 1601 Willow Road Menlo Park, California 94025, USA).  We use this Instagram page to present ourselves to our customers and potential interested parties and to inform them about news and announcements.

14.4.1. Processing by Meta Platforms Inc.

We would like to point out that we have no influence or control over the type and scope of data processed by Meta Platforms Inc., the type of processing and use or disclosure of this data to third parties.  Likewise, we have no knowledge of the content of your data transmitted to Meta Platforms Inc. and cannot provide any information about what data about you is stored by Meta Platforms Inc. through the use of the service. The use and utilization of the services and related functions provided by Meta Platforms Inc. is the sole responsibility of the user.

By visiting our Instagram page, Meta Platforms Inc. stores information in the form of cookies, provided that you have consented to the storage of cookies in advance. Cookies are small text files that store information on the end device or in the browser’s memory. Meta Platforms Inc. can analyze the information stored in this way and use it to track your user behavior (also across devices for logged-in users).  The data covered by an analysis also includes the type of content that the person views or interacts with. The following personal data is regularly processed:

• IP address
• Operating system
• Browser type
• Language settings

You can find more information about data processing by Meta Platforms Inc. here: https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect Information about cookies set by Meta Platforms Inc. can be found here: https://privacycenter.instagram.com/policies/cookies/

14.4.2. Processing by EMNA Web AG

We also process your personal data when you interact with us via our Instagram page (e.g. “liking”, commenting, posting pictures, etc.). In addition, as part of your interaction with us, we may view the personal data you have publicly provided in your profile.

We cannot rule out the possibility that your personal data will be transferred to non-EU third countries, such as the USA, if we process it as described using the “Instagram” service. The provider Google is certified under the EU-U.S. Data Privacy Framework.

We base the processing of your personal data in the context of the use of “Instagram” on the pursuit of a legitimate interest (provision of information, self-promotion, customer service) in accordance with Art. 6 para. 1 lit. f GDPR. We only store your personal data for as long as is necessary to achieve the purpose for which it was collected. You have the right to object to the described processing of your personal data at any time in accordance with Art. 21 GDPR.

Legal basis	Storage purpose	Storage duration	Objection / removal option
We operate this Instagram page to present ourselves to our visitors, customers and interested parties and to inform them about news and promotions. This processing is carried out on the basis of a legitimate interest (self-promotion, company presentation, product presentation) Art. 6 para. 1 lit. f GDPR	EMNA Web AG operates this Instagram page in order to present itself to Instagram users and other interested persons who visit this Facebook fan page and to communicate with users. This is also our legitimate interest in an optimized company presentation.	EMNA Web AG generally only stores your personal data for as long as it is required to achieve the purpose for which it was collected and no statutory retention periods to which EMNA Web AG is subject prevent the erasure of the data. Erasure may also be necessary if you object to the processing of your personal data.	To lodge an objection, you can send an informal e-mail to EMNA Web AG at the e-mail address stated in this privacy policy.

14.5. X (Twitter)

We, EMNA Web AG, operate our own X (Twitter) account (https://twitter.com/DeinAdieu) using the “X (Twitter)” platform of the provider X Corp. (1355 Market Street, Suite 900 San Francisco, CA 94103). We use this X (Twitter) account to present ourselves to our customers and potential interested parties and to inform them about news and announcements.

14.5.1. Processing by X (Twitter)

We would like to point out that we have no influence or control over the type and scope of data processed by X Corp., the type of processing and use or disclosure of this data to third parties.  Likewise, we have no knowledge of the content of your data transmitted to X Corp. and cannot provide any information about what data about you is stored by X Corp. through the use of the service. The use and utilization of the services and related functions provided by X Corp. is the sole responsibility of the user. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating).

When you visit our X (Twitter) account, X (Twitter) collects, among other things, your IP address and other information that is stored on your PC in the form of cookies. This information is used by X Corp. to provide us as the operator with statistical information about the use of the X (Twitter) account page. You can find more information on this here: https://x.com/tos#intlTerms

The personal data collected about you in this way is processed by X Corp. and may be transferred to countries outside the European Union. X Corp. describes in general terms what information X (Twitter) receives and how it is used in its data usage guidelines. There you will also find information on how to contact X (Twitter) and on the settings options for advertisements. The data usage guidelines are available at the following link: https://x.com/privacy

In what way X (Twitter) uses the data from visits to X (Twitter) pages for its own purposes, to what extent activities on the X (Twitter) page are assigned to individual users, how long X Corp. stores this data and whether data from a visit to the X (Twitter) page is passed on to third parties is not conclusively clearly stated by X Corp. and is not known to us.

When you access a page relating to X (Twitter), the IP address assigned to your end device is transmitted to X (Twitter). According to X (Twitter), this IP address is anonymized. X (Twitter) also stores information about the end devices of its users (e.g. as part of the “login notification” function). This may allow X Corp. to assign IP addresses to individual users.

If you are currently logged in to X (Twitter) as a user, a cookie with your X (Twitter) ID is stored on your device. This enables X Corp. to understand that you have visited this page and how you have used it. This also applies to all other X (Twitter) pages. X (Twitter) buttons integrated into websites enable X Corp. to record your visits to these websites and assign them to your X (Twitter) profile. This data can be used to tailor content or advertising to you.

If you want to avoid this, you should log out of X (Twitter) or deactivate the “stay logged in” function, delete the cookies on your device and close and restart your browser. This will delete X (Twitter) information that can be used to identify you directly. This allows you to use our X (Twitter) page without revealing your X (Twitter) ID. When you access interactive functions on the site, an X (Twitter) login screen will appear. After logging in, you will once again be recognizable to X (Twitter) as a user.

14.5.2. Processing by EMNA Web AG

When you use our X (Twitter) page, we also process your personal data if you have previously provided it to us voluntarily, e.g. as part of an interaction with you (comment function, messages) or by sharing posts. In addition, we can view personal data that you make publicly available on your X (Twitter) profile.

We base the processing of your personal data in the context of the use of “X (Twitter)” on the pursuit of a legitimate interest (provision of information, self-promotion, customer care) in accordance with Art. 6 para. 1 lit. f GDPR. We only store your personal data for as long as is necessary to achieve the purpose for which it was collected. You have the right to object to the described processing of your personal data at any time in accordance with Art. 21 GDPR.

Legal basis	Storage purpose	Storage duration	Objection / removal option
We operate this X (Twitter) account to present ourselves to our visitors, customers and interested parties and to inform them about news and promotions. This processing is carried out on the basis of a legitimate interest (self-promotion, company presentation, product presentation) Art. 6 para. 1 lit. f GDPR	EMNA Web AG operates this X (Twitter) account in order to present itself to X (Twitter) users and other interested persons who visit this X (Twitter) account fan page and to communicate with users. This is also our legitimate interest in an optimized company presentation.	EMNA Web AG generally only stores your personal data for as long as it is required to achieve the purpose for which it was collected and no statutory retention periods to which EMNA Web AG is subject prevent the erasure of the data. Erasure may also be necessary if you object to the processing of your personal data.	To lodge an objection, you can send an informal e-mail to EMNA Web AG at the e-mail address stated in this privacy policy.

15. No liability for websites and privacy policies of partners

Our website contains links to the websites of partners or other providers. These usually have their own privacy statements. We assume no responsibility for data processing on the corresponding websites. We ask you to inform yourself there about the respective data protection practice.

16. Contact

If you have any questions about this privacy statement or our data processing practices, or if you would like to request information about or delete your data, or withdraw your consent, you can contact us at the following address:

EMNA Web AG, Limmatstrasse 65, CH 8005 Zürich
Contact: support@deinadieu.at

17. Amendment of the privacy policy

We reserve the right to change this privacy policy at any time in compliance with applicable data protection laws.

As of 28 Mai 2024